Privacy

Your Privacy

At Hidden Door we are committed to protecting your privacy. We use the information we collect about you to process enquiries, orders and newsletter requests. Please read on for details about our privacy policy.
 

Controllers of personal information

Any personal information provided or to be gathered at hiddendoor.com.au is controlled by Hidden Door Pty Ltd.
 

What information do we collect? How do we use it?

When you request product information, we need to know your name, your business name and email address. This allows us to process and fulfil your request.
 

We monitor customer traffic patterns and Site usage to help us develop the design and layout of the Site. We may also use the information we collect to notify you every now and again about important changes to the Site, the latest Hidden Door services and exciting new offers. You will be the first to know. If you do not want us to send you such mail, then follow the unsubscribe link on the correspondence or email us with unsubscribe as the subject header at info@hiddendoor.com.au
 

What we do with your information

Hidden Door does not sell, trade or rent your personal information to others.  Hidden Door may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.
 

We employ other companies and individuals to perform functions on our behalf.
Examples include fulfilling orders, delivering packages, sending postal mail and e-mails, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions, but may not use it for any other purpose.
 

Cookies 

We do not use cookies for collecting customers’ personal data from the site. Hidden Door and our online advertising management partners do use cookies to track whether our customers have been referred to us by online advertisements. This enables us to learn which advertisements bring users to our website. The information collected is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address.
 

 

Your Consent 

By using our Site, you consent to us using the personal information you provide to Hidden Door and our affiliates as set out in this privacy promise. If we decide to change our privacy promise, we will post those changes on this page so that you are always aware of the way we collect, use and disclose information. 
 

Contacting Us 

Hidden Door welcomes your questions and comments about privacy. Please send emails to info@hiddendoor.com.au